At Big Canoe Studios, every piece of art is custom-made to order—crafted with care, precision, and a commitment to quality. Because your artwork is created specifically for you in the size and style you select, we’re unable to accept returns, exchanges, or cancellations once the order has been placed.
We begin production quickly, so please review your order carefully. Changes or cancellations must be made within 24 hours of placing your order. After that window, your piece is already in progress and cannot be modified.
That said, your satisfaction means everything to us. If your artwork arrives damaged or with a defect, please contact us immediately. We’ll be happy to repair or replace it at no additional cost—our commitment to quality doesn’t end when your art ships.